Learning Management in Non-Formal Education Units at the Palembang City Learning Activity Center to Improve the Quality of Non-Formal Education Services

Septariani Septariani

Authors

Septariani Septariani Universitas PGRI Palembang Author

Keywords:

Learning Management, Non-Formal Education, Learning Activity Center, Education Quality, Educational Management

Abstract

This study examines learning management in the Non-Formal Education Unit of the Palembang City Learning Activity Center (SPNF SKB) in improving the quality of non-formal education services. Non-formal education plays an important role in providing educational access for communities who cannot be fully served by formal education institutions. Effective learning management is required to ensure that educational programs run systematically, efficiently, and in accordance with community needs. This research aims to describe the implementation of learning management, identify obstacles encountered, and formulate solutions to improve educational quality at SPNF SKB Palembang City. This study used a descriptive qualitative approach. Data were collected through interviews, observation, and documentation involving the head of the institution, educators, education staff, and learners. The results show that learning management has been implemented through planning, organizing, implementation, and evaluation stages. However, several constraints were found, including limited facilities, low learner attendance due to work commitments, and limited learning time. Despite these challenges, the implementation of structured management and cooperation among stakeholders contributes to improving the effectiveness of non-formal education programs.

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