The Principal's Leadership Strategy in Improving Teacher Performance through Effective Conflict Management and Strengthening Organizational Culture

Zainul Rifqi

Penulis

Zainul Rifqi Universitas PGRI Palembang, Indonesia Author

Kata Kunci:

Principal Leadership, Teacher Performance, Conflict Management, Organizational Culture, Junior High School (SMP)

Abstrak

This study aims to analyze the principal’s leadership strategy in improving teacher performance through effective conflict management and strengthening organizational culture. The research employed a qualitative approach with a case study method conducted at SMP Negeri 35 Palembang, using interviews, observations, and document analysis as data collection techniques. The research informants included the principal, vice principals, four teachers, and one administrative staff member. The findings of the study indicate that: (1) the principal applies a transformational–participative leadership style; (2) conflict management is carried out systematically through problem identification, mediation, and follow-up actions; (3) the organizational culture is strengthened through the cultivation of values such as collaboration, discipline, and innovation; and (4) the synergy between leadership, conflict management, and organizational culture has a positive impact on improving teacher performance, particularly in aspects of discipline, collaboration, and teaching creativity. The study recommends that school principals receive specialized training in conflict management and the continuous strengthening of school culture.

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